Terms of Service

By accessing and using 2Phon (the "Service"), including our iOS application available on the Apple App Store and our website at https://2phon.com (collectively, the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

These Terms constitute a legally binding agreement between you and Octagon Lab, a company organized under the laws of the United Arab Emirates ("we", "us", or "our"), the operator of 2Phon. If you use the Service on behalf of an organization, you represent that you are authorized to accept these Terms on its behalf.

2.1. 2Phon provides you with a real second phone number from a range of countries that you can use to:

• Receive SMS verification messages and one-time codes so you can register for, sign in to, and use third-party services (such as Facebook, Google, WhatsApp, Telegram, and others)

• Make and receive real voice calls on your second number

2.2. The core purpose of the Service is to keep your personal phone number private by giving you a separate, real number for the situations above.

2.3. The Service is for inbound verification messages and for two-way voice calls only. The Service does NOT send text messages: you cannot send SMS or MMS messages from your second number, and the Service does not support outbound texting of any kind. Where these Terms refer to receiving an SMS, we mean the inbound receipt of a verification message or code only. Voice calls are two-way.

2.4. Your second number is a real phone number licensed to you for use with the Service for as long as you maintain an active Subscription. It is not owned by you, and Section 7 describes how numbers may change or be reclaimed.

3.1. Account Creation: To use the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information

• Maintain and promptly update your account information

• Keep your credentials secure and confidential

• Notify us immediately of any unauthorized use of your account or second number

3.2. Account Responsibility: You are responsible for all activity that occurs under your account and on your second number, including all verification codes received and all calls made or received. We reserve the right to suspend or terminate accounts that violate these Terms.

3.3. Eligibility and Account Deletion: You represent that you are at least 18 years old, or the age of majority in your jurisdiction, and have the legal capacity to enter into these Terms. The Service is not directed to, and may not be used by, children under 13, and we do not knowingly collect information from them. You may delete your account and associated data at any time through your in-app settings, and you may also request account and data deletion by contacting privacy@2phon.com or through our Support page (https://2phon.com/support/) without re-downloading the app. We may retain certain data after deletion where required for security, fraud prevention, tax, legal, or regulatory compliance, as described in our Privacy Policy.

4.1. Subscription Plans: Access to a second number and the paid features of the Service is provided through auto-renewing subscriptions. Current plans, billing periods, and pricing are displayed at the point of purchase in the app.

4.2. Payment Processing:

• All subscriptions are sold and processed exclusively through the Apple App Store and are subject to Apple's terms and conditions, including the Apple Media Services Terms and Conditions

• We do not offer web or card checkout; the Service is available on iOS only

• Apple, not Octagon Lab, processes your payment, and we do not receive or store your full payment card details

4.3. Billing and Auto-Renewal:

• Subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the end of the current period

• Apple charges your account for renewal within 24 hours before the end of the current period at the then-current price for the selected plan

• Before charging you, the App Store discloses the price, billing frequency, and automatic-renewal terms, and obtains your affirmative consent to the recurring charge

• Prices are subject to change; we will provide advance notice of any price increase that applies to your existing subscription, and any price change will not affect your current billing period

4.4. Free Trials: Where a free trial is offered, your subscription will automatically convert to a paid subscription and Apple will charge the then-current subscription fee when the trial ends, unless you cancel at least 24 hours before the trial expires. Any unused portion of a free trial is forfeited when you start a paid subscription.

4.5. Taxes: Prices are exclusive of any sales, use, value-added, or similar taxes unless expressly stated. You are responsible for all applicable taxes arising from your purchase, other than taxes based on Octagon Lab's net income.

5.1. Cancellation by You: You can manage or cancel your subscription at any time through your Apple subscription settings:

• Open the Settings app on your device, tap your name, then tap Subscriptions

• Select your 2Phon subscription and choose Cancel Subscription

• Cancellation stops future renewals; your access continues until the end of the current billing period

5.2. Refunds: Because all purchases are made through the Apple App Store, refunds are handled exclusively by Apple in accordance with Apple's App Store refund policy. You may request a refund from Apple at reportaproblem.apple.com. Octagon Lab cannot access App Store transactions or issue refunds for them. We do not provide prorated refunds for partial billing periods except where required by applicable law.

5.3. Numbers Tied to an Active Subscription: Your second number is provided only for as long as you maintain an active subscription. If you cancel, your subscription lapses, or payment fails, your second number may be released and re-assigned to another user, and you may lose access to it and to any associated history. We are not liable for any loss, including consequential or special damages, arising from a number being released or re-assigned after a subscription ends.

5.4. Termination by Us: We reserve the right to suspend or terminate your account, and to reclaim your second number, if you violate these Terms, engage in fraudulent or illegal activity, abuse the Service or harm other users, carriers, or third parties, or where required by law. For fraud, illegal use, or a violation of the Acceptable Use Policy, we may act immediately and without prior notice; for other breaches we may provide notice and an opportunity to cure where reasonable.

You agree to use the Service and your second number only for lawful purposes. You agree NOT to use the Service to:

• Violate any law, regulation, or third-party right

• Engage in fraud, scams, phishing, or any deceptive or fraudulent communications

• Impersonate any person or entity, or misrepresent your affiliation with any person or entity

• Harass, threaten, defame, or abuse any person

• Use your second number to abuse, spam, or attack third-party services, or to circumvent the rules, terms, security, or anti-fraud measures of any third-party service

• Bypass age, identity, or security checks of a third-party service in a manner that violates that service's terms or the law

• Create accounts in bulk for resale, fraud, or other abusive purposes

• Resell, rent, lease, sublicense, or redistribute the Service or your second number

• Interfere with the security or integrity of the Service or any network, or attempt to gain unauthorized access to any accounts, systems, or networks

• Transmit viruses, malware, or harmful code

• Use the Service, or any content or data obtained from it, to develop a product or service that competes with the Service

You are solely responsible for how you use your second number, for the third-party accounts you create with it, and for complying with the terms of any service for which you use it. The Service is provided for legitimate privacy purposes, not to evade lawful obligations. We may monitor for abuse to the extent permitted by law, and we may suspend or terminate access, reclaim numbers, and report unlawful activity to the appropriate authorities.

7.1. Availability by Country: Availability of numbers varies by country, region, and carrier, and may change over time. We do not guarantee that a number from any particular country, region, or carrier will be available, or that a number you previously held can be re-issued to you.

7.2. Numbers May Change or Be Reclaimed: Your second number is licensed to you for use with the Service and is not owned by you. If your subscription lapses, is cancelled, or you do not pay, your number may be released and re-assigned to another customer. Numbers may also change or be reclaimed for technical, carrier, regulatory, or abuse-related reasons. We are not liable for any damages arising from any such change, release, or re-assignment.

7.3. Verification-Code Delivery Is Not Guaranteed: Receiving a verification code depends on the third-party service that originates it and on the mobile, internet, and carrier networks that deliver it. Some services restrict, block, or refuse certain numbers. We do not control these third parties or networks and cannot guarantee that any given third-party service will accept your second number, or that a verification code will be delivered or delivered on time. This is outside our control.

7.4. Service Continuity: While we strive to provide reliable service, we do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, that any call will connect or be of any particular quality, or that the Service will be available at all times. Maintenance, updates, network issues, or technical problems may temporarily affect availability. The Service is not a replacement for your primary phone line and must not be relied upon for emergency calls or emergency services.

8.1. Our Intellectual Property: The Service, including all software, designs, text, graphics, logos, and other content, is owned by Octagon Lab and protected by intellectual property laws. You may not copy, modify, distribute, reverse engineer, or create derivative works from any part of the Service without our express written permission, except to the extent such restriction is prohibited by applicable law.

8.2. Limited Licence: Subject to your compliance with these Terms, Octagon Lab grants you a personal, limited, non-exclusive, non-transferable, non-sublicensable, and revocable licence to install and use the Service on Apple-branded devices you own or control, solely for your own lawful personal use, as permitted by the Apple Media Services Terms and Conditions and the Usage Rules in effect from time to time.

8.3. Feedback: If you provide suggestions or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback for any purpose without obligation to you.

9.1. No Affiliation: 2Phon is not affiliated with, endorsed by, or sponsored by Facebook, Google, WhatsApp, Telegram, Apple, or any other third-party service for which you may use your second number. All product names, trademarks, and registered trademarks are the property of their respective owners, and any reference to them is for identification purposes only.

9.2. Dependence on Third Parties: When you use your second number to register for or sign in to a third-party service, that service controls whether it accepts your number and whether and when it sends a verification code to it. Receiving a code depends entirely on the third party and on the carrier networks that deliver it, both of which are outside our control.

9.3. Your Responsibility: You are responsible for complying with the terms of any third-party service you access using your second number. We are not responsible for the availability, content, policies, or practices of any third-party service.

10.1. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT ANY VERIFICATION CODE WILL BE DELIVERED OR DELIVERED ON TIME; THAT ANY CALL WILL CONNECT OR BE OF ANY PARTICULAR QUALITY; THAT ANY SECOND NUMBER WILL REMAIN AVAILABLE TO YOU; OR THAT ANY THIRD-PARTY SERVICE WILL ACCEPT YOUR SECOND NUMBER. THE SERVICE IS NOT A REPLACEMENT FOR YOUR PRIMARY PHONE LINE AND MUST NOT BE RELIED UPON FOR EMERGENCY CALLS OR EMERGENCY SERVICES.

10.3. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, the excluded warranties apply only to the minimum extent required by law.

11.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL OCTAGON LAB, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, INCLUDING ANY LOSS ARISING FROM AN UNDELIVERED VERIFICATION CODE, A MISSED OR DROPPED CALL, A THIRD-PARTY SERVICE REFUSING YOUR SECOND NUMBER, OR THE LOSS OR RE-ASSIGNMENT OF A SECOND NUMBER.

11.2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF OCTAGON LAB FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) US$100, OR (B) THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11.3. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any non-excludable statutory consumer rights. Where any disclaimer or limitation in this Section is held unenforceable as to a particular user, it applies to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless Octagon Lab, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or connected with your breach of these Terms, your violation of any law or the rights of any third party, your misuse of the Service or your second number, or any third-party accounts you create or actions you take using your second number.

13.1. This Section applies because you obtained the 2Phon application from the Apple App Store. In the event of any conflict between this Section and the rest of these Terms, this Section controls with respect to the application.

13.2. Acknowledgement: You and Octagon Lab acknowledge that these Terms are concluded between you and Octagon Lab only, and not with Apple Inc. Octagon Lab, not Apple, is solely responsible for the application and its content.

13.3. Scope of Licence: The licence granted to you for the application is a non-transferable licence to use the application on any Apple-branded products that you own or control, as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions.

13.4. Maintenance and Support: Octagon Lab is solely responsible for providing any maintenance and support services for the application. Apple has no obligation to furnish any maintenance and support services.

13.5. Warranty: Octagon Lab is solely responsible for any product warranties, whether express or implied. In the event of any failure of the application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the application; to the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the application.

13.6. Product Claims: Octagon Lab, not Apple, is responsible for addressing any claims by you or any third party relating to the application or your possession or use of it, including (i) product liability claims, (ii) any claim that the application fails to conform to any applicable legal or regulatory requirement, and (iii) claims arising under consumer-protection, privacy, or similar legislation.

13.7. Intellectual Property Claims: Octagon Lab, not Apple, is responsible for the investigation, defense, settlement, and discharge of any third-party claim that the application or your use of it infringes that third party's intellectual property rights.

13.8. Legal Compliance: You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist-supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

13.9. Third-Party Beneficiary: Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

14.1. These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

14.2. Nothing in these Terms deprives you of the protection of any non-waivable provision of the consumer-protection law of your country or state of residence. If you are a consumer, the governing-law provisions apply only to the extent they do not conflict with such mandatory local law.

We may revise these Terms from time to time. The most current version will always be posted on our website. When we make material changes, we will update the "Last updated" date above and provide advance notice (for example, by email or in-app notice). Your continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.

If you have any questions about these Terms, please contact us at:

Octagon Lab

Email: legal@2phon.com

Support: support@2phon.com (https://2phon.com/support/)

Address: Dubai Silicon Oasis, A1 Building, Dubai, United Arab Emirates

17.1. These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and Octagon Lab regarding the Service and supersede any prior agreements on the subject.

17.2. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision.